Privacy Policy

1. Introduction

Welcome to Shivaay Associates ("we", "us", "our", or "Shivaay Associates"). We respect your privacy and are committed to protecting the personal information you provide while using our website https://shivaayassociate.com/ .

This Privacy Policy explains how we collect, use, store, protect and disclose information when you visit our website, contact us, or use our services.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following types of information:

Personal Information

• Full name
• Mobile or telephone number
• Email address
• Business or company details
• Address and location information
• Information submitted through contact or enquiry forms
• Documents or information voluntarily provided for consultancy services

Technical Information

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Time and date of visits
• Referring website or page

3. How We Use Your Information

We may use the information collected for legitimate business and service-related purposes, including:

• To respond to enquiries and requests
• To provide taxation, GST, accounting, legal and consultancy services
• To communicate with you regarding our services
• To process service-related requests
• To provide customer support
• To improve our website, services and user experience
• To maintain website security and prevent fraudulent activity
• To comply with applicable laws and regulations

4. Cookies

Our website may use cookies or similar technologies to improve website functionality, understand website traffic and enhance your browsing experience.

Cookies are small text files stored on your device by a website. You may configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.

5. Google Analytics and Third-Party Services

We may use third-party analytics, advertising, communication, hosting, security or other service providers to operate and improve our website and services.

Such third-party providers may collect or process information in accordance with their own privacy policies. We recommend reviewing the privacy policies of any third-party services you use through our website.

6. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

• Service providers assisting us in operating our business or website
• Professional advisors where required for providing services
• Government departments, regulatory authorities or law enforcement agencies
• Other parties where disclosure is required or permitted by applicable law

7. Protection of Your Information

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or through our website.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes and enforce our agreements.

The retention period may vary depending on the type of information and the purpose for which it was collected.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information held by us
• Request correction of inaccurate information
• Request deletion of information where legally applicable
• Withdraw consent where processing is based on consent
• Raise concerns regarding the processing of your information

To exercise any applicable rights, please contact us using the details provided below.

10. Children's Privacy

Our website and services are intended for businesses, individuals and organizations capable of entering into legally valid arrangements. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

11. External Links

Our website may contain links to external websites or third-party services. We are not responsible for the privacy practices, content or security of those external websites. Users are encouraged to review the privacy policies of third-party websites before providing personal information.

12. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any updated version will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your information, please contact Shivaay Associates:

14. Consent

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described in this policy, subject to applicable law.